Job Description

Job Description

Job Description

Job Overview

Job Title: Assistant Manager
Department: Management
Reports To: General Manager
FLSA Status: Exempt
Job Summary:
The Assistant Manager supports the General Manager in overseeing daily restaurant operations, ensuring excellent guest service, and maintaining a productive team environment. They assist with staff management, financial oversight, and operational efficiency while upholding company policies and standards. This role requires strong leadership, multitasking, and problem-solving skills.
Key Responsibilities:
Operations & Service Management:

• Assist in managing daily restaurant operations to ensure smooth service flow
• Monitor food quality, presentation, and guest satisfaction
• Ensure compliance with health, safety, and sanitation regulations
• Handle guest concerns and complaints professionally and efficiently

Team Leadership & Staff Development:

• Assist with hiring, training, and coaching employees to maintain high performance
• Supervise front-of-house and back-of-house staff during shifts
• Provide feedback and support to team members to improve service and efficiency
• Help create and maintain a positive and motivated work environment

Financial & Inventory Management:

• Assist with labor management, scheduling, and payroll processing
• Monitor sales, costs, and inventory to support profitability goals
• Help manage vendor relationships and ensure proper stock levels
• Follow cash handling and financial reporting procedures

Administrative & Compliance Duties:

• Enforce company policies, procedures, and operational standards
• Assist in executing marketing promotions and special events
• Ensure all equipment and facilities are properly maintained
• Support the General Manager in implementing new policies or process improvements

Qualifications:

• Previous experience as an Assistant Manager, Shift Leader, or similar role in a restaurant setting
• Strong leadership, communication, and problem-solving skills
• Ability to multitask and work in a fast-paced environment
• Knowledge of POS systems, scheduling, and inventory management
• Familiarity with food safety and health regulations (ServSafe certification is a plus)
• Ability to work flexible hours, including nights, weekends, and holidays

Working Conditions:

• Fast-paced restaurant environment with frequent guest and staff interaction
• Standing for long periods and occasional lifting of up to 50 lbs
• Working in high-energy, high-pressure situations

A full‐service, family‐friendly restaurant designed around a vibrant sports theme, offering great food, welcoming service, and an energetic environment for guests of all ages.

Company Description

A full‐service, family‐friendly restaurant designed around a vibrant sports theme, offering great food, welcoming service, and an energetic environment for guests of all ages.

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