Call Center Customer Service Representative Job at Staffmark, Geneseo, NY

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  • Staffmark
  • Geneseo, NY

Job Description

Put Your People Skills to Work (Literally)

Love talking, helping people, and keeping the energy high? This entry-level Customer Service role is your opportunity to get hired immediately and start earning a steady income!

Shift: Day Shift, Monday-Friday. *Must work one evening (until 9 PM) per week.
Position Type: DIRECT HIRE (Benefits start Day 1)
Pay: $17.20-$17.75
Extras: Bonus Opportunities available.
Health + Welfare stipend adds an additional $4.23-$4.93/hour
Where you'll report to work: Geneseo, NY

Responsibilities

  • Do inbound and outbound calls and assist customers with questions, and issues
  • Discuss payment options and negotiate arrangements
  • Handle emails with a helpful, can-do attitude
  • Troubleshoot problems and find fast, friendly solutions
  • Document all customer interactions clearly and accurately in the system
  • Follow call scripts and document interactions
  • Represent the company with professionalism and positivity-every time
Experience
  • Diploma or GED required; extra education gets you noticed.
  • Excellent communicator who thrives on persuasion and problem-solving.
  • Comfortable juggling multiple systems while keeping customers engaged.
  • Hungry to learn, hit targets, and grow your career.
  • Strong communication, typing, and organizational skills
  • Familiarity with standard office systems and procedures
  • Ability to report to work, in-office, in Geneseo, NY
"I learned so much working with Staffmark. Great introduction into the field. I moved into management quickly based on performance also." -Staffmark, Customer Service Rep

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Job Tags

Work at office, Immediate start, Monday to Friday, Shift work, Day shift, Afternoon shift,

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